A flooded basement doesn't wait for business hours, and neither do we. Aqua Guard Water Damage keeps trucks staged around Pickett so a licensed technician can be pulling standing water within the hour, not scheduling you for next Tuesday.
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Our Pickett technicians hold IICRC water restoration certifications and carry that training into every job, from a Category 1 clean-water leak to a Category 3 sewage backup. We're not a call center routing you to a random subcontractor; we're the crew that shows up.
Being local to Pickett means our estimators know the going rate for drywall and flooring replacement in your area, so the quote you get reflects your market instead of a national average that never quite matches your invoice.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
A persistent musty smell in a basement or bathroom usually means microbial growth has already started somewhere you can't see, often inside wall cavities or under flooring. Air fresheners will mask it temporarily but won't touch the actual source.
Tile that suddenly sounds hollow when you tap it often means the mortar bed underneath has been sitting in moisture long enough to lose adhesion. That hollow sound rarely resolves on its own.
If your usage climbs but nothing in your household routine changed, a hidden leak behind a wall or under the foundation is worth investigating immediately, since slab leaks rarely announce themselves any other way.
Paint that bubbles or peels away from a wall, especially near baseboards, usually means moisture is pushing through from behind rather than a simple application problem.
Dark spotting in grout lines or around window frames is often the first visible sign of a moisture problem that's been developing for weeks.
Our Structural Drying process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Our crews arrive with truck-mount extraction units capable of pulling thousands of gallons per hour, using moisture meters to classify the water as Category 1, 2, or 3 before drying even starts.
Equipment placement isn't guesswork; it's calculated from psychrometric readings taken at the start of the job and adjusted daily as conditions change.
Our sewage cleanup protocol follows IICRC S500 contamination standards, isolating the affected area, removing unsalvageable materials, and disinfecting every surface that had contact with blackwater.
Because mold can establish in as little as 48 hours, our drying timeline is built around beating that window rather than treating mold prevention as an afterthought.
We handle everything from replacing water-damaged drywall and insulation to refinishing floors, so the property is restored to pre-loss condition under one contract instead of three.
We inventory and pack out contents that need to leave the affected area during drying, then coordinate their return once the space is verified dry and repairs are complete.
You call +1-844-234-5373 and speak with a live dispatcher, not a voicemail system — we ask a few quick questions about the source and severity so the crew arrives prepared.
We document the loss with photos and moisture readings before touching anything, which also protects your insurance claim.
Standing water comes out first with truck-mount equipment, then air movers and dehumidifiers go to work based on the psychrometric numbers we recorded.
Once moisture readings confirm the structure is dry, we hand you documentation and move into any needed reconstruction.
We operate under proper licensing and insurance in every market we serve, with documentation available on request.
Local staging means shorter drive times, which matters most in the first hour after a water loss.
We'd rather explain the cost clearly upfront than have that conversation after the job is already underway.
If a drying target isn't met on the first pass, we extend equipment placement at no extra charge until moisture readings confirm the structure is dry.
Every job closes with documented moisture verification, because a guarantee that isn't backed by data isn't much of a guarantee.
Our technicians don't get paid faster by closing jobs early, which keeps the incentive aligned with actually finishing the drying properly.
Call +1-844-234-5373Whether your address falls in 54964 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
Coverage isn't limited to the city center — our Pickett routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"I called in a panic at 11pm and someone actually picked up. The tech here in Pickett had air movers set up before midnight and explained exactly what they were doing and why."
James R., Pickett"What impressed me most was the daily moisture log — I could actually see the numbers improving instead of just being told to trust the process."
Denise M., Pickett"The sewage backup in our laundry room was handled with full PPE and proper disposal of the ruined flooring. I appreciated that they explained the Category 3 contamination process before starting."
Marcus T., Pickett"Fast response, clear pricing, and they coordinated directly with my insurance adjuster which saved me a huge headache during a stressful week."
Priya S., Pickett"Drying logs were shared with us daily so we always knew exactly where the job stood, not just a vague 'it's drying' update."
Carlos V., Pickett"Coordinating a commercial job around our operating hours could have been a nightmare, but their crew worked around our schedule without us having to ask twice."
Angela F., Pickett"The tech explained exactly which boards needed to come out and which ones tested dry enough to keep, so we didn't pay to replace more than necessary."
Tyrone B., Pickett"They explained the sump discharge issue causing our crawl space flooding in plain terms and fixed it as part of the same visit instead of scheduling a separate appointment."
Wendy K., Pickett
